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Return & Refund Policy

Saw Belt Emporium is proud to offer a large selection of banded concrete saw belt replacement parts. If any reason you are not satisfied with your purchase please contact us at info@sawbelts.com and we will respond to you promptly within normal business hours Monday-Friday.

Our Return and Refund Policy was last updated 9/26/2024

 

Thank you for shopping at Saw Belt Emporium a brand and division of WebTex LLC.

 

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy was generated by TermsFeed Return and Refund Policy Generator.

 

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

 

For the purposes of this Return and Refund Policy:

 

  • “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Saw Belt Emporium & WebTex LLC
     

  • “Goods” refers to the items offered for sale on the Service.
     

  • “Orders” means a request by You to purchase Goods from Us.
     

  • “Service” refers to the Website.
     

  • “Website” refers to Saw Belt Emporium, accessible from www.SawBelts.com
     

  • “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

 

You are entitled to cancel Your Order within 3 days without giving any reason for doing so as long as the product has not been used or damaged.

 

The deadline for cancelling an Order is 3 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

 

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

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We will reimburse You no later than 15 days from the day on which We receive the returned Goods provided the product is not used or damaged. We will use the same means of payment as You used for the Order. If you order qualified for Free Shipping, your refund will be in full minus the cost of shipping incurred by Saw Belt Emporium. 

Conditions for Returns

 

In order for the Goods to be eligible for a return, please make sure that:

 

  • The Goods were purchased in the last 3 days

  • The Goods are in the original packaging

  • The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

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If you accidentally ordered the wrong part and your order is unopened please contact us to arrange a return and replacement with the correct part. We will work with you to determine the best way to get your correct part for you, if you are returning an unopened incorrect part you will need to wait until we receive the return to receive a credit toward your correct order.

Returning Goods

 

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

 

500 S. Good Latimer Expressway

Dallas, TX 75226

 

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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